Shipping Policy

Clever Shield Limited

Shipping Policy

Thank you for visiting our shopping website. Following are the terms and conditions that constitute our Shipping Policy.

Free Mainland UK Shipping, on all orders having a value greater than £200.00 (excluding VAT). For orders having a value less than £200.00 (excluding VAT) please see shipping charges calculated on the check out page.

Next day delivery is available; however, orders for next day delivery must be placed by 12 noon.  Any orders placed for next day delivery after this time, will take 2 working days to be delivered.

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Delays may also happen outside of our control due to internal issues with courier companies, if this occurs we cannot guarantee your order will be with you next day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Damages

Clever Shield Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Cancellation - Prior to shipping and payment.

Customers can cancel the order any time before the payment has been made or goods dispatched and no penalty will be incurred.

Cancellation - After the product has been paid for or shipped, a customer cannot cancel the order.

Should an order be cancelled for whatever reason after the payment has been received and or after the goods have been dispatched a handling fee of 10% of order value shall be deducted together with the shipping costs. 

International Shipping Policy

We currently do not ship outside the United Kingdom using this website. For international rates please call 01268 282019



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